eBay Collection

Professional eBay Collection and Delivery Service

At Tom and Jerry, our eBay collection service is designed to make collecting and delivering online purchases simple, safe, and efficient. Whether you’ve bought furniture, appliances, or large items that are difficult to transport, we handle the entire process from collection to delivery.

We work with both buyers and sellers, ensuring items are picked up promptly and delivered in excellent condition.

Local Expertise for Smooth Collections

Our knowledge of local areas allows us to coordinate collections efficiently, even when dealing with tight access, parking restrictions, or timed pick-ups. We liaise with sellers where needed, ensuring a smooth handover and minimal disruption.

This approach helps avoid delays and ensures your items are collected and delivered without complications.

Who Our eBay Collection Service Is For

  • Homeowners purchasing furniture or household items
  • Renters collecting items for new accommodation
  • Landlords sourcing furniture for rental properties
  • Businesses acquiring equipment or stock
  • Students buying affordable furniture and essentials

We tailor the service to suit both one-off purchases and regular collections.

What’s Included in eBay Collection

Core Service Features

  • Collection directly from the seller
  • Careful loading and secure transport
  • Delivery to your chosen address
  • Placement of items in your property where possible
  • Professional handling throughout the process

Items We Commonly Collect

  • Sofas, beds, wardrobes, and tables
  • White goods and appliances
  • Office furniture and equipment
  • Large or bulky single items
  • Boxes and multiple-item purchases

Items We Do Not Transport

  • Hazardous or flammable materials
  • Illegal or restricted goods
  • Perishable items
  • Unsecured fragile items without proper packaging

Our Step-by-Step Collection Process

1. Enquiry & Quote

Provide details of the item, collection location, and delivery address. We’ll give you a clear and accurate quote.

2. Survey (Virtual or Onsite)

For larger or complex items, we may assess the job to ensure the right vehicle and team are arranged.

3. Packing & Preparation

If needed, we provide protective wrapping to safeguard items during transport.

4. Loading & Transport

Our trained team collects the item from the seller, loads it securely, and transports it safely.

5. Unloading & Placement

We deliver your item to your home or premises and place it where required, subject to access.

Transparent Pricing for eBay Collections

Our pricing is based on:

  • Distance between collection and delivery points
  • Size and weight of the item
  • Labour required
  • Access conditions at both locations
  • Any additional services such as packing or waiting time

We provide clear, upfront pricing so you can proceed with confidence.

Why Use a Professional Collection Service

Collecting items yourself can be time-consuming and challenging, especially for large purchases. A professional service offers:

  • Fully insured transport for peace of mind
  • Safe handling of bulky or fragile items
  • Reliable scheduling and coordination with sellers
  • Appropriate vehicles and equipment
  • Reduced risk of damage during transport

This ensures your purchase arrives safely and without unnecessary stress.

Insurance and Professional Standards

  • Goods in transit insurance covering all items
  • Public liability cover for added protection
  • Fully insured and compliant service
  • Trained and experienced moving team

Your items are protected from collection through to delivery.

Care, Protection, and Sustainability

We prioritise careful handling and responsible working practices:

  • Use of protective blankets and straps
  • Secure loading techniques to prevent movement
  • Efficient route planning to reduce fuel usage
  • Minimising waste through reusable materials

We aim to deliver a service that is both careful and efficient.

Real-World Use Cases

Furniture Purchases

Collecting sofas, wardrobes, and beds bought online and delivering them safely to your home.

Appliance Collection

Transporting large appliances that require careful handling and suitable vehicles.

Office Equipment Transport

Helping businesses collect desks, chairs, and equipment from sellers.

Urgent or Time-Sensitive Collections

Providing quick solutions when items need to be collected within a specific timeframe.

Frequently Asked Questions

How much does eBay collection cost?

The cost depends on distance, item size, and labour required. Smaller items over short distances are typically more affordable, while larger or heavier items may require additional resources. We provide clear quotes upfront.

Can you collect items the same day?

Same-day collection may be available depending on availability and location. This is ideal for urgent purchases or when sellers require quick collection.

Is my item insured during transport?

Yes, all items are covered by goods in transit insurance and public liability insurance. This ensures your purchase is protected throughout the journey.

What does the service include?

The service includes collection from the seller, transport, and delivery to your address. Additional services such as packing or dismantling can be arranged if needed.

Is this better than collecting myself?

A professional service removes the need for hiring vehicles, lifting heavy items, and coordinating logistics. It also ensures safer handling and reduces the risk of damage.

How far in advance should I book?

We recommend booking as soon as your purchase is confirmed. However, we can often accommodate short-notice requests depending on availability.

Frequently Asked Questions

We specialise in careful, efficient removals citywide, handling single items to full collections with the attention you expect from a trusted local team. We tailor each move for eBay collections, packing fragile items with protective blankets, straps, and high-quality moving boxes. All crew members are DBS-checked and trained to use safe lifting techniques, helping you protect furniture, electronics, and artwork. Transparent pricing, reliable arrival windows, and flexible access arrangements give you peace of mind from start to finish.

For capital moves, we combine trained staff with purpose-built equipment to protect fragile items and speed up your collection move. We use moving dollies, trolleys, protective blankets, straps, wardrobe boxes, and climate-controlled vans to ensure safe handling from pickup to delivery. All team members are DBS-checked and trained to follow safety protocols, with photos taken before packing to confirm condition. Experience: Over 21 years of professional removals and relocation services.

Our staff undergo structured training to meet safety, customer service, and load-handling standards, with ongoing refresher courses and assessments regularly. We carry comprehensive insurance and comply with industry regulations, giving you coverage for loss or damage. We verify staff via background checks, and our practices align with industry bodies where applicable. You can request photos taken during the packing process to document condition and support claims.

We provide clear, itemised quotes with no hidden fees and flexible access windows to match your collection's pickup and delivery times. Our team plans routes to suit building access, lifts, stairs, and on-site parking, minimising delays and surcharge risks. You can book a slot that fits your schedule, with reliable ETA updates and proactive communication from a removals partner. Schedule your removals quote now to secure a time that works for you.

We build trust through transparent communication, DBS-checked staff, strict safety adherence, and a commitment to clear, ethical moving practices you can rely on. We work with Google Reviews and Trustpilot, and we align with SafeContractor and the British Association of Removers. Our procedures include insured moves and a clear complaint-handling process to resolve issues quickly. This combination of safety, accountability, and customer-focused service gives you confidence when moving valuable items.

We prioritise eco-friendly practices from packing to transport, minimising waste and emissions across every stage of the move for families and collectors. We offer eco packing boxes and reusable wraps, plus guidance on reuse and recycling after the move. Eco rating: 91% of packing materials and transport methods are eco-friendly and low-emission.

We serve across central and outer districts with a focus on reliable collection moves and clear communications from booking to delivery. Examples include Chelsea (Royal Borough of Kensington and Chelsea), Fulham (Hammersmith & Fulham), Battersea (Wandsworth), Kensington (Kensington and Chelsea), Islington (Islington), Hackney (Hackney), Bethnal Green (Tower Hamlets), Clerkenwell (Islington/ Camden), Brixton (Lambeth), Whitechapel (Tower Hamlets), Shepherd's Bush (Hammersmith & Fulham), Camden Town (Camden), Greenwich (Greenwich), Canary Wharf (Tower Hamlets), Lewisham (Lewisham).

Our teams plan routes around busy hubs, using well-known routes to minimize delays and keep access safe for loading and unloading. Typical routes include Oxford Street, Regent Street, Bond Street, King's Road, Victoria Street, Hyde Park, Regent's Park, St James's Park, Tower Bridge, Canary Wharf, the South Bank, Buckingham Palace Gardens, Westminster, and The Shard.

We offer eco-friendly packing options and practical guidance to reuse or donate materials after the move, helping reduce waste, lower costs, and support responsible disposal. Choose our reusable wrap systems, recyclable packing paper, and durable cardboard boxes designed for multiple uses. We also offer guidance on returning packing materials to us or to partner facilities, supporting reuse cycles that extend the life of resources locally. If you need local recycling or reuse options, check your borough recycling centre or council site for acceptable materials and drop-off procedures online. In London, many boroughs provide dedicated recycling centres where packing materials like cardboard and paper can be dropped off, often with separate areas for bulky items. We can coordinate with you to collect packaging after a move when possible.

We tailor timelines to your collection's size, building access, and peak times, aiming for efficient completion while maintaining safety and care. For urgent situations, you will have a dedicated coordinator who can adjust schedules, coordinate permissions, and dispatch extra crews as needed. We keep you informed with milestone updates and photos, so you know when items are boxed, loaded, and on the move. If access changes or a building requires special arrangements, we handle permits, lifts, parking suspensions, and elevator bookings to avoid delays. Our DBS-checked professionals follow safety standards, and we comply with all UK transport and handling regulations, giving you confidence from quote to installation. To make the process smoother, we offer flexible payment options and a no-surprises pricing policy, with a final invoice clearly itemised. If you need to scale up for a large eBay collection or reduce scope for smaller items, we adapt equipment, crew size, and timelines accordingly. Book your move today or call our team in the capital to discuss options, estimates, and guarantees for a transparent, hassle-free experience. We coordinate closely to confirm pickup and delivery windows, assign a fixed contact, and provide milestone updates to prevent surprises during busy periods. We also provide photos before and after the move to document condition and support any insurance or claim processes. With 21 years' experience and SafeContractor accreditation, you can trust our team to handle your eBay collection safely and swiftly. We pride ourselves on punctuality, careful packing, and respectful handling of your property, reflecting our local roots and commitment to client satisfaction.



What Our Customers Say

Excellent on Google
4.9 (153)
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Seamless move with excellent communication and impressive value. The customer service team was amazing. Highly recommended.

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A terrific experience with Tom and Jerry! Their team was polite and diligent, taking extra measures to keep my belongings safe. Made my move easy. Highly recommend!

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Friendly workers who were efficient and did everything with care. Would certainly recommend.

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All facets of the engagement were of the highest quality. The team did exactly what was agreed, and the removal staff were extremely accommodating.

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Remarkable service from start to finish. The staff was friendly and attentive, and the entire moving process was handled efficiently. I recommend them highly and give five stars.

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Professional, trustworthy and welcoming staff. Excellent experience and I'll choose them again next time.

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The team showed up early and handled our move swiftly. It's always a pleasure to use Tom and Jerry Movers--six moves and counting!

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I appreciated TomandJerry' upfront pricing, simple website, and the driver's willingness to help. Highly recommend!

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TomandJerry is reliable, always on time, and very efficient. Highly recommend!

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Tom and Jerry delivered excellent service--quick, reasonably priced, and highly efficient. The driver was courteous and incredibly accommodating. I would definitely recommend them!

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