Tom and Jerry › Home Removals

Home Removals

Professional Home Removals You Can Rely On

At Tom and Jerry, we provide dependable and carefully managed home removals services designed to make moving as straightforward as possible. Whether you are relocating locally or across the UK, our experienced team handles every stage of your move with care and attention.

From packing and transport to unloading and placement, we ensure your belongings are moved safely and efficiently, reducing the stress often associated with moving home.

Who Our Home Removals Service Is For

Our service is designed to support a wide range of customers:

  • Homeowners moving to a new property
  • Renters relocating between homes or flats
  • Landlords managing tenant moves or furnished properties
  • Businesses assisting staff relocations
  • Students moving between accommodation or returning home

We tailor our service to suit your specific moving needs and timeline.

What’s Included in Our Home Removals Service

Complete Removals Support

  • Careful packing using protective materials
  • Safe loading and handling of all items
  • Transport using suitable vehicles
  • Unloading and placement in your new home
  • Optional dismantling and reassembly of furniture

Items We Commonly Move

  • Furniture including beds, sofas, and wardrobes
  • Appliances such as washing machines and fridges
  • Boxes and personal belongings
  • Fragile items handled with extra care
  • Large and bulky household items

Items We Do Not Move

For safety and compliance, we do not transport:

  • Hazardous or flammable materials
  • Perishable goods
  • Illegal or restricted items
  • Items requiring specialist handling unless agreed in advance

Our Step-by-Step Home Removals Process

1. Enquiry & Quote

We gather details about your move and provide a clear and tailored quote based on your requirements.

2. Survey (Virtual or Onsite)

We assess your property, access conditions, and volume of items to plan the move efficiently.

3. Packing & Preparation

Our team uses protective materials to pack your belongings securely, ensuring they are ready for safe transport.

4. Loading & Transport

Our trained team carefully loads your items and transports them to your new home with attention to safety and efficiency.

5. Unloading & Placement

We unload your belongings and place them in the appropriate rooms, helping you settle in more quickly.

Local Knowledge and Moving Experience

We understand the challenges involved in moving home, from restricted access and parking to tight schedules. Our experience allows us to plan effectively and handle these situations with minimal disruption.

This ensures your move is carried out smoothly and professionally.

Transparent Pricing for Home Removals

Our pricing is straightforward and based on:

  • Size of the move and volume of items
  • Distance between properties
  • Packing and additional services required
  • Access conditions at both locations
  • Time required to complete the move

We provide clear quotes with no hidden costs, helping you plan your move confidently.

Why Choose Professional Home Removals

While some consider moving themselves or using a basic service, professional removals offer clear advantages:

  • Professional handling to reduce damage risk
  • Efficient service saving time and effort
  • Fully insured protection for your belongings
  • Proper equipment and vehicles
  • Experienced team managing every stage

This ensures your move is safer, faster, and more organised.

Insurance and Professional Standards

We maintain high standards across all home removals:

  • Goods in transit insurance for all items
  • Public liability cover for added protection
  • Fully insured service
  • Professional and experienced moving teams

Your belongings are handled responsibly throughout the entire process.

Care, Protection, and Sustainability

We take care in how we manage every move:

  • Use of high-quality packing materials
  • Careful handling to prevent damage
  • Efficient route planning to reduce emissions
  • Recycling and responsible waste management practices

Our goal is to provide a careful and environmentally conscious service.

Real-World Home Removals Scenarios

Moving House

We manage full household moves, ensuring everything is transported safely and efficiently.

Flat or Apartment Moves

We handle moves involving stairs, lifts, and restricted access areas.

Urgent Relocations

We can assist with short-notice moves where availability allows, providing a fast and reliable solution.

Office and Home Transitions

We support moves involving both residential and work-from-home setups.

Frequently Asked Questions

How much do home removals cost?

The cost depends on the size of your move, distance, and any additional services such as packing. Access conditions and timing may also influence pricing. We provide clear and tailored quotes to ensure transparency.

Do you offer same-day home removals?

Yes, we may be able to accommodate same-day or urgent moves depending on availability. This is useful for unexpected situations, though we recommend booking in advance where possible.

Are my belongings insured during the move?

Yes, all moves are covered by goods in transit insurance and public liability insurance. This ensures your belongings are protected throughout the process.

What does a home removals service include?

The service includes packing, loading, transport, unloading, and placement. Additional services such as furniture dismantling can also be included if required.

Is this better than using a man-and-van?

Yes, a professional removals service provides better organisation, insurance coverage, and experienced handling, reducing the risk of damage and delays.

How far in advance should I book?

We recommend booking at least a few days to a week in advance, especially during busy periods. However, we will do our best to accommodate urgent requests.

Frequently Asked Questions

A reliable removals team combines DBS-checked staff, purpose-built vehicles, and careful handling to protect your belongings from door to door across the city. Our team is fully insured and DBS-checked, with ongoing safety training to meet the highest UK standards. We use protective blankets, straps, and eco packing boxes to safeguard furniture and reduce waste on every move. With over 21 years of experience and 2500+ successful moves, you benefit from trusted planning, clear pricing, and a friendly local service.

We tailor each move with specialist equipment and a careful packing plan designed for city apartments and houses. For larger flats or tight stair openings, we deploy liftable trolleys, stair climbers, and protective blankets to prevent scrapes. Our trained crew wrap fragile items, disassemble and reassemble furniture where safe, and label boxes to speed up unpacking in your new home. We bring eco-friendly packaging boxes, reuse wraps, and offer waste disposal options aligned with local recycling guidelines. Pricing remains transparent with no hidden fees, and you receive a step-by-step moving plan so you know what to expect on moving day. All risks are covered by comprehensive insurance, giving you peace of mind that your belongings are protected during transit. We track each journey and provide real-time updates, so you stay informed whether we move you across town or to a nearby borough.

Our removals team operates under robust accreditations and comprehensive insurance to protect you and your possessions across the country and beyond. We are fully insured for transit, storage, and liability, with DBS-checked staff who complete ongoing safety training aligned to industry standards. Proof of compliance includes SafeContractor status, accreditation from the British Association of Removers, and ISO-quality processes, ensuring consistent service. Our DBS-checked team is background-verified, enabling clients to feel safe when movers access bedrooms, kitchens, and storage areas during dealing with stairs and lifts. We are compliant with UK transport, handling regulations, and industry best practices, and our safety protocols include protective gear, anti-slip footwear, and secure load restraint. With over 21 years of experience and 2500+ moves completed locally, our track record demonstrates reliability, punctuality, and care for fragile items. We also provide detailed inventories and photos before and after the move, helping you verify what arrived safely and what may require unpacking. Our team offers responsive support and transparent pricing, ensuring you understand any adjustments to timing or access requirements. We publish Trustpilot and Google Reviews to showcase real customer feedback and highlight our 4.8-star average from 574 verified reviews, demonstrating real customer satisfaction. Our annual audits align with ISO 9001 quality management and SafeContractor standards, underscoring our commitment to consistent, accountable service. For extra reassurance, we provide evidence of staff training and background checks upon request.

Booking with us is straightforward, with a free initial survey, clear pricing, and flexible options tailored to your city-area home or apartment. We confirm availability, share a written plan, and provide contact details for your dedicated team so you know who will assist you. On moving day, our DBS-checked movers arrive on time with protective blankets, straps, and a ready-made packing kit to minimise delays. We handle access challenges--be it narrow stairs, shared lifts, or off-street parking--by coordinating low-noise moves and efficient loading plans. We keep breaks short, re-stack materials efficiently, and return any unused packaging for recycling, aligning with our eco-forward approach and local council guidance. If you need storage, we transfer items to secure facilities with temperature monitoring and 24/7 access control, keeping possessions safe until you settle in. Book a survey to confirm availability in your postcode and learn how we can tailor disassembly, packing, and transport to your space.

Safety is central to every relocation, with trained staff, compliant equipment, and insured coverage designed to protect your possessions and your home. We use high-quality packing materials, from eco packing boxes to protective blankets, and we label and inventory every box to speed up unpacking. Our DBS-checked crew follows strict loading procedures, secures loads with straps, and uses stair climbing equipment when needed to reduce injuries. In the rare event of damage, we handle claims promptly with transparent communication and a fair assessment process. We encourage clients to be present during the move when possible, facilitating safe handoffs and immediate reporting of any concerns. We assess access challenges and parking considerations for urban moves to minimise disruption to neighbours and daily routines.

We prioritise sustainability with eco-friendly packing materials and low-emission transport to minimise your move's environmental impact in the city and beyond. Across 91% of our packing materials and transport methods are eco-friendly, helping households reduce waste without sacrificing protection. We use reusable crates, recyclable cardboard, and biodegradable tapes, and encourage clients to choose our reusable packing boxes wherever possible. Our fleet includes fuel-efficient vehicles, optimized routes, and digital documentation to reduce trips and emissions during delivery and set-down. We provide guidance on eco packing alternatives and recycling facilities at council sites to dispose of unwanted items responsibly. The approach is designed to be cost-effective too, often saving time and reducing packaging waste while safeguarding delicate belongings. If you opt for eco equipment, we provide photos before and after moves to verify minimal packaging usage and efficient handling.

On moving day, our city team arrives promptly, confirms the plan, and begins with careful pre-loading checks that protect stairs, doors, and entryways. We then wrap furniture, pad corners, and secure items with straps before loading them onto purpose-built vehicles designed for urban streets. For flats with lifts, we coordinate elevator bookings and minimize trips, while for houses with stairs we arrange sequential trips to reduce waiting. Throughout the day, our supervisor tracks progress, communicates any access constraints, and updates you with expected delivery windows to avoid surprises in your kitchen or lounge. We keep breaks short, re-stack materials efficiently, and return any unused packaging for recycling, aligning with our eco-forward approach and local council guidance. If you need storage, we transfer items to secure facilities with temperature monitoring and 24/7 access control, keeping possessions safe until you settle in. With clear pricing, on-site inspections, and post-move clearance reports, you can close the project with confidence and minimal admin. Across city and nearby boroughs, we have completed 2500+ successful commercial moves, reinforcing our ability to adapt to different regulatory needs. As with any relocation, your staff safety, continuity of service, and cost predictability are our top priorities from day one. Our work aligns with SafeContractor standards and we showcase verified reviews from Trustpilot and Google to demonstrate accountability. If you want to see evidence of staff training and background checks, we can provide DBS certificates and a recent audit report on request. This structure helps minimise downtime, keeps clients informed, and supports a smooth, professional transition for teams and management. This plan is designed to support city-wide operations in London-based businesses.

If damage occurs, our claims process is straightforward, transparent, and designed to minimise disruption while ensuring fair compensation whenever applicable. Photographic inventories, itemized checklists, and a dedicated claims contact help you submit details quickly and track progress. We also maintain clear timelines and communicate any decisions promptly, with input from you and, if needed, independent assessors. With over 21 years of experience and 2500+ local moves, our reliability is proven, and you can expect timely resolution. All claims are handled by trained staff and supported by a comprehensive insurance policy covering transit, storage, and unpacking.

We regularly move residents and businesses across neighbourhoods and boroughs, including Camden, Islington, Westminster, Kensington and Chelsea, Hammersmith and Fulham, Lambeth, Southwark, Hackney, Tower Hamlets, Wandsworth, Lewisham, Bromley, Croydon, Greenwich, and Brent. If your area isn't listed, we can still arrange a survey to assess access and schedule a convenient move. We prioritise prompt response times, clear communication, and a smooth transition for both residents and businesses in the city and surrounding districts.

We maintain rigorous standards across every move with DBS checks, ongoing safety training, and adherence to SafeContractor and British Association of Removers guidelines. Our team has completed 2500+ moves locally, and customers report high satisfaction with punctuality, care for possessions, and tidy handovers in Trustpilot, Google Reviews, and other trusted sources. We also publish real-world proof through photos before and after moves, inventories, and a transparent claims process with a clear escalation path. For sustainability, we cite 91% eco-friendly packing materials and low-emission transport, and we actively encourage recycling at city recycling centres to dispose of large or bulky pieces responsibly. Finally, clients can access a dashboard of reviews, DBS certificates, and insurance documentation on request. We also provide city-specific guidance for London-based businesses on regulatory compliance and risk management.



What Our Customers Say

Excellent on Google
4.9 (152)
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A terrific experience with Tom and Jerry! Their team was polite and diligent, taking extra measures to keep my belongings safe. Made my move easy. Highly recommend!

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Friendly workers who were efficient and did everything with care. Would certainly recommend.

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All facets of the engagement were of the highest quality. The team did exactly what was agreed, and the removal staff were extremely accommodating.

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Remarkable service from start to finish. The staff was friendly and attentive, and the entire moving process was handled efficiently. I recommend them highly and give five stars.

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Professional, trustworthy and welcoming staff. Excellent experience and I'll choose them again next time.

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The team showed up early and handled our move swiftly. It's always a pleasure to use Tom and Jerry Movers--six moves and counting!

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I appreciated TomandJerry' upfront pricing, simple website, and the driver's willingness to help. Highly recommend!

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TomandJerry is reliable, always on time, and very efficient. Highly recommend!

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Tom and Jerry delivered excellent service--quick, reasonably priced, and highly efficient. The driver was courteous and incredibly accommodating. I would definitely recommend them!

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Twice we've called on Tom and Jerry Moving Company, and they've consistently delivered exceptional service. Their team was courteous, skilled, and made sure our precious items were protected throughout.

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